Help Center

The DIGI TV app is an application that gives you access to the DIGI TV channel line-up. It includes features such as:

- Watching TV on several devices (smart TV, tablets, phones, etc.
- Watching TV at home and away from home at the same time
- Playing back content from the last 7 days
- Setting an age range
- Pausing and rewinding content

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You can watch content through the DIGI TV app on 3 devices at the same time:

- Your DIGI TV decoder
- Plus two additional devices

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Yes. If you open the app using your mobile data or through a hotspot, the usage counts towards the mobile data usage of your mobile plan.

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After the DIGI TV installation, you will receive an e-mail with a user name and a password at the e-mail address linked to your DIGI customer account.

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The DIGI TV app is available in any European Union country, as long as you have access to a 3G, 4G or 5G network.

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These are the minimum device requirements for you to enjoy the DIGI TV app:

TV: Android TV 6.0, tvOS 13.4, LG WebOS (models from 2018 onwards), Samsung Tizen OS 4.0 (models from 2018 onwards) and Hisense VIDAA (models from 2022 onwards).

Mobile: Android 6.0 and iOS 14.0.

Others: Google Chromecast, Amazon Firestick, Xiaomi Box, others with Android > 6.0.

(Note: Android devices must be certified by Google)

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Picture-in-Picture is a feature that lets you watch any video content in a separate window while you use other apps.

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Background audio playback lets you carry on listening to the sound of your content, even if you lock your device or leave the DIGI TV app.

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Most mobile devices with Android or iOS operating systems are compatible with Picture-in-Picture and background audio on the DIGI TV app.

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To turn on Picture-in-Picture on the DIGI TV app, follow the steps below.

Android: press the “Home” or the “Recent apps” button.

iOS: press and swipe down from the top while any content is playing.

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To turn on background audio, swipe the active window to the right or left side of your device's screen.

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If Picture-in-Picture does not turn on, make sure the “Picture-in-Picture” feature permission is enabled in your device settings.

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All DIGI TV customers have access to the DIGI TV app.

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You can use the DIGI TV app on compatible Android devices (Android TV, Smartphone/Tablet and Android Box), on Apple devices (tvOS, iOS and iPad), and on LG, Samsung and Hisense televisions.

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The DIGI TV app has no cost associated with it. If you are a DIGI customer, all you need to do is download the DIGI TV app for Android or iOS.

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If you have cancelled the DIGI TV service, or you are moving house, you will have to return the equipment. You can return it at a DIGI stand or store – find your nearest one here.

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If you are already a fibre optic customer, you can sign up for DIGI TV through our customer support, using the chat on the website or talking to us on DIGI's social media, where our assistants will help and guide you throughout the process.

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DIGI TV has more than 80 channels, including:

General channels: RTP 1, RTP 2, SIC, TVI, among others.

Film and series channels: AXN, STAR Channel, Canal Hollywood, AMC, Dizi, among others.

Sports channels: Eurosport 1, Eurosport 2, A Bola TV, among others.

Children's channels: Disney Jr., Cartoonito, Cartoon Network, among others.

Other themed channels: 24 Kitchen, Canal Q, Discovery Channel, History, Docu Box, My Zen, among others.

See the full list here.

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You can sign up for DIGI TV for €12/month. If you combine DIGI TV with an internet service and the ILIMITADO mobile plan, you get a lower price of €10/month.

Find out more about DIGI TV here.

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DIGI TV has no minimum contract period whatsoever.

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If you are a new customer, our technician will get in touch with you to arrange the installation of the fibre optic internet service and DIGI TV.

If you already have an internet service at home and you have signed up for DIGI TV, our technician will get in touch with you to arrange the installation of the DIGI TV service.

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Our technician will install and set up a decoder along with your fibre optic equipment.

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If you have problems accessing DIGI TV, we recommend the following steps:

1. Check your internet connection
2. Check that the decoder is properly connected
3. If the problem continues, restart the decoder and retune the channels
   
   

If you still cannot get access, we recommend that you contact our customer support while you are near the television and the equipment.

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If you need to uninstall your DIGI TV equipment, contact our customer support or talk to us on Facebook or Instagram.

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Yes. Many of the DIGI TV channels broadcast programmes with audio in different languages. The availability of other languages depends on the content.

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Yes. You can turn on subtitles on the DIGI TV decoder. This feature is available on some content.

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Yes. You can watch your favourite content through the DIGI TV app on several devices (smart TV, tablet, phone, etc.), at home and away from home, and on several devices at the same time.

If you are a DIGI customer, all you need to do is download the DIGI TV app for Android or iOS.

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You can download the DIGI TV app for Android on Google Play and for iOS on the App Store. It is also available in the app stores of compatible Samsung, LG and Android smart TVs.

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To tune the digital channels on your television (without a box), see the steps provided here or watch our video tutorials here.

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