Get in touch your way
We are here for you. Choose how you would like to connect with us and our support team will take care of the rest.
Call us
Free from the DIGI network.
From other networks, standard local rate applies based on your provider plan.
Accessibility
An exclusive helpline for customers with special needs, in line with ANACOM Regulation no. 237/2024 (26 February).
From other networks, standard local rate applies based on your provider plan.
from 8 am to 10 pm
Upon request, this helpline provides an integrated voice, video, and text messaging support service.
Available on working days from 9 am to 9 pm.
Connect with our Customer Service via Serviin, a dedicated video-call platform featuring Portuguese Sign Language (LGP) interpretation.
LGP Interpretation
from 8 am to 10 pm
Available for Android and iOS
Accessible on any browser after a quick sign-up
Social Media & Chat
Contact form
Or drop us an email anytime
apoio.cliente@digi.pt
Got questions?
The fastest fibre network in Portugal
Verified by nPerf®. Based on independent, comprehensive testing in 2025.