Help Center

To check whether you have our fibre optic coverage at home, just enter your address on our internet coverage checker page.

You can also check our mobile network coverage map here.

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Our prices are the same for everyone, whether they are new customers or have been with us for a while. Whenever there is a price reduction on a service, it applies automatically to all our customers.

If you are a customer of a service (or a combination of services) whose price has been reduced, the new amount will be shown on your next invoice.

You can also manage, change or add more services through My DIGI.

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Sometimes your invoice may not show the new conditions of your service straight away.

If you signed up for additional services through our Configurator, you can link them to your current contract by getting in touch with us through our customer support.

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If your DIGI invoice is issued with the wrong information, contact us through our customer support or talk to us on Facebook or Instagram.

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DIGI's billing cycle runs from the 9th of one month to the 8th of the following month.

The invoice usually covers the monthly fee and the usage for the period of the previous month and the current month in which the invoice is issued, except in the case of adjustments, where the amount is calculated in proportion to the days each service was active.

So if any adjustment has to be made to your monthly fee, it will be made directly on your next invoice.

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Our prices are the same for everyone, whether they are new customers or have been with us for a while.

If you are a customer of a service (or a combination of services) whose price has been updated, the new amount will be shown on your next invoice.

You can also manage, change or add more services through My DIGI.

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You can enjoy any of our mobile plans for as long as you want, with no minimum contract period.

We only ask for a 3-month contract period, and only on our fibre optic internet service.

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DIGI's billing cycle runs from the 9th of one month to the 8th of the following month.

If you chose direct debit, the invoice will be debited from your bank account on the due date shown on your invoice and in the invoice e-mail. You can also pay invoices online on our website and through My DIGI.

If your DIGI invoice is issued with an error, contact us through our customer support or talk to us on Facebook or Instagram.

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You can sign up for DIGI services online on our website, simply and safely, using our Configurator.

If you prefer personalised assistance, just visit one of our points of sale, where you will find a team always ready to answer your questions and clear up any doubts. You can find your nearest point of sale here.

You can also sign up on 923 30 90 30 or 923 30 90 20 (dedicated line for customers with disabilities). Free from the DIGI network and charged as a call to a national mobile network according to your plan.

You can also choose how you want to talk to us here.

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To transfer the ownership of your DIGI contract, contact us on 923 30 90 30 or 923 30 90 20 (dedicated line for customers with disabilities). Free from the DIGI network and charged as a call to a national mobile network according to your plan.

You can also choose how you want to talk to us here. Our team will help you with every step needed to transfer the ownership of your contract.

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